One lead source
Pick the call or web inquiry path to fix first. We keep the pilot focused rather than rebuilding everything.
Lead Follow-Up Rescue · Tampa Bay service businesses
Don't let a good inquiry go cold.
I tighten one lead source and the follow-up around it, so a new call or web inquiry has a clear owner and a clear next step. A small, fixed-scope pilot, not a new system to babysit.
Three pilot slots planned · $495 fixed scope · Five business days
What you get
One lead path, made easier to run.
We start with a single source, such as calls or a website form. I map what happens now, then put a practical follow-up process in place.
Three follow-up touches
A simple sequence for the first response and the next two check-ins, shaped around how your team actually works.
Routing and reminders
A clear owner for each new inquiry and reminders for the follow-up that otherwise gets missed.
A simple SOP
Plain instructions your team can use after the pilot, without needing Ken in the room.
Is this a fit?
Start with the gap you can actually see.
If calls or web inquiries arrive but follow-up depends on whoever has time, this is a sensible place to start. Roofing, HVAC, remodeling and other service businesses often have the same handoff problem.
This is not a promise of new leads or guaranteed booked jobs. If there is no obvious leak, I'll say so.
Before we startWe agree on the one source, the current follow-up path, and who on your team owns the next step.
During the pilotI put the sequence, routing, reminders and SOP together for that path.
AfterwardYour team has a repeatable way to respond and follow up. We can discuss broader work separately if it makes sense.
Talk directly with Ken
Let's look at what happens to your next inquiry.
Tell me whether calls or web forms are the issue and where follow-up tends to stall. We'll see if the fixed-scope pilot fits. If it doesn't, I'll say so.